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SUPPORT VIA WEBSITE

We are here to assist you. Please login with your username and password and submit your support ticket.
Please note that we work via a ticket systemand you will be tended to once your ticket is up next. If you want quick response to a simple question please use one of the other support options.

Just need some general information please contact via our contact forms

Browse our FAQ to answer some of your more general questions about our services

SUPPORT VIA CHAT

We offer quick response via Telegram. Please note that you are only to use telegram when you are available for quick response.

We offer quick response via Whatsapp. Please note that you are only to use telegram when you are available for quick response.

LIVE CHAT

Talk to our friendly online team

WEBSITE MAINTENANCE

A well-maintained website attracts new customers and maintains interest levels of existing customers, making your website the most beneficial for all users.

HELPDESK

Not sure how to get started on your project. Visit our HelpDesk or browse the FAQ section. Still not sure? contact us we will help you to achieve your goals and to grow your business.

Let us take care of your Website Maintenance

Website Maintenance is one of the most important qualities of your website to make sure that it is attractive to new customers. But what about your existing customers? A well-maintained website attracts new customers and maintains interest levels of existing customers, making your website the most beneficial for all users.

Google loves “fresh” content (content that is well maintained), and frequent updates can add credibility to your website. If you never update your content, or add any new elements to your pages, customers could easily deem your content invalid. Your website may already be attractive, engaging and optimized for search engines, but you don’t want to have to worry about maintaining its reputation yourself.

At Pretty Creative Media, I will take care of website maintenance for you, so that you don’t have to worry about keeping your site engaged and optimized. We’ve already driven over thousands of  leads for my clients, and we want to increase that number by driving leads to your website by helping to maintain it. I provide web maintenance services which can:

Ensure your website evolves with changing demands
Provide access to an online helpdesk you can easily send your updates through, allowing us to take care of any changes for you
Offer website updates to meet your site content needs, including (but certainly not limited to) overall site improvements, product/service updates, ecommerce specials, and interactivity maintenance
Check for updates to your Content Management System and extensions
Check for and fix any broken links
Review your website statistics and make adjustments to your site where needed
Add new calls to action / tweak your calls to action.
Review progress toward your website goals
Ensure any dated content is up to date
Check your page load speed
Test your forms
Test your website on new browsers
Remove any unneeded website extensions
Check your ordering process (if you are running an e-­commerce website)
Update your copyright date in your footer and update other date references
Review each page of your website for content accuracy
Renew your website domain name(s)
Examine the overall design of your site

Website Maintenance

The website maintenance service offered serves to keep your existing website in working and optimised condition with the existing pages and features as present when the service agreement was undertaken. The maintenance service does not cater for the creation of new features or pages to your website. New features and pages can be undertaken, but will be quoted on and invoiced separately from the website maintenance agreement, or you can contact us for a customised website management package tailored to your specific needs.

Each package below is designed for both the size and the needs of your company. Only looking to maintain and perform small updates to your website? The Basic package may be the best fit for you. Alternatively, if you’re looking for not only maintenance but also continued improvement and search engine optimization for your website, the Enterprise package will be perfect.

Let Pretty Creative Media maintain your website so you can focus on running your business.

Website Maintenance includes the update and management of the system that powers your website. It can also include content updates in terms of text and image content updates, small layout changes, fixing problems on your website and can even include basic search engine optimization.

Please note that this service is a maintenance service of an existing website. It does not include support or requests for changes to the design or functionality of your current website. For design changes or functionality changes, you will be quoted separately on a case to case basis, usually at a minimum of R500 per hour, unless you require a total redesign of your website, in which case you will be quoted a once off fee for the redesign.

The Internet is constantly changing and in order for your website to continue to render properly in new browsers, play well with new software, and remain secure from hackers, code must be updated regularly.
To remove website vulnerabilities and reduce security risks.
To insure that your website works properly on different browsers.
Because broken links and pages hurt your search placement.
To keep your website current in terms of content to enhance google indexing and ranking.